Return/Exchange Policy – TheDripKings

Return/Exchange Policy

What is the Return/Exchange Policy?

 

Drip Kings accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s), an authorization form is required. To obtain an Authorization Form, please contact customer support via email support@thedripkings.com, or via our customer support chat line. Solid Gold items are not subject to returns, due to the fact that each piece is made to order. Some Solid Gold items may be subject to exchange. Please contact our customer support team if your Solid Gold item is eligible for exchange. Apparel is returnable within 14 days of purchase, if it is in unworn condition with the tags attached.

*The Drip Kings will reimburse or pay for return shipping only in the event that we have erred. For example: if The Drip Kings were to send you the incorrect piece of jewelry, or article of clothing.*

There are NO returns on The Drip King's Customized Necklaces. If you would like to make an exchange for a different length, there is a $25 USD handling fee. These products are guaranteed under our One-Time Return Policy- The Drip Kings will repair the item should you experience any defects in craftsmanship or breakage. There is a $49 USD repair fee if you should encounter any future problems. Once a custom piece goes into production, there can be NO cancellations.

*Shipping paid on Returned Items is non-refundable.*